DEFINITIONS

• "Lybrus eSports" refers to Lybrus eSports Enterprise, the service provider.

• "JOKI SERVICE" refers to manual rank boosting, seasonal rewards completion, or similar gaming

• "Client" refers to the individual or entity using the service.

• "Joki" refers to the individual performing the Service on behalf of Lybrus eSports.

• "Agreement" refers to this document, governing the relationship between Lybrus eSports and the Client.

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ELIGIBILITY

• The Client must be at least 18 years old or provide parental/guardian consent to use the Service.

• The Client confirms they are the rightful owner of the gaming account or have explicit authorization to use the Service.​

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SCOPE OF SERVICE

• Lybrus eSports provides manual JOKI Services using professional players, without the use of cheats, hacks, or third-party tools.​​

• Deliverables such as rank progression, seasonal rewards, or other services will be agreed upon in writing before commencement.

• Additional services beyond the initial agreement will incur extra charges and require a new agreement.​

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ACCOUNT SECURITY AND CONFIDENTIALITY

• Lybrus eSports ensures the confidentiality of the Client's account credentials, restricting access to authorized personnel only.

• The Client agrees not to log into their account during the Service unless explicitly agreed upon in writing.

• Lybrus eSports is not liable for:

  • Account bans, penalties, or restrictions imposed by game developers.​

  • Account theft, hacking, or unauthorized access. Responsibility for such incidents lies with the individual Joki conducting the Service.

• Lybrus eSports will assist in identifying the Joki in case of disputes but will not mediate legal claims between the Client and the Joki.

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PAYMENT TERMS

• Full payment is required before the Service begins unless otherwise agreed upon in writing.

• Payments are non-refundable, except as outlined in CANCELLATION AND REFUND POLICY section.

• Additional services requested mid-service will be billed separately and must be settled before execution.

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SERVICE DELIVERY

• The estimated delivery timeframe will be communicated at order confirmation. Delays due to unforeseen circumstances (e.g., server issues, game updates) will be promptly communicated.

• Progress updates will be provided upon request during the Service.

 

PROHIBITED ACTIVITIES

• The Client is prohibited from:

  • Accessing the account while the Service is active without prior written agreement.​

  • Sharing or disclosing service-related information to third parties.

• Breaches of this section may result in:

  • Immediate termination of the Service without refund.​

  • Additional charges if the breach delays or compromises the Service.​

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ACKNOWLEDGMENT OF RISKS

• By using the Service, the Client acknowledges and accepts the following risks:​

  • The account may be subject to penalties, restrictions, or bans imposed by game developers.

  • Security breaches or unauthorized access may occur during or after the Service.

• The Client agrees not to hold Lybrus eSports liable for these risks. Responsibility for any such issues lies with the Joki conducting the Service.

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INDEMNITY

• The Client agrees to indemnify and hold Lybrus eSports harmless from any claims, damages, or losses arising from:

  • Misuse of the Service.​

  • Breaches of this Agreement.

  • Actions taken by the Joki during the Service.

 

CANCELLATION AND REFUND POLICY

• The Client may cancel the Service before it begins and receive a full refund.

• Once the Service has started, no refunds will be provided unless Lybrus eSports fails to deliver the agreed Service.

• In cases of partial progress, Lybrus eSports may offer a pro-rata refund at its sole discretion.

• Disputes regarding the Service must be raised within seven (7) days of completion.

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LIMITATION OF LIABILITY

• Lybrus eSports provides the Service "as-is" without warranties of any kind.

• Lybrus eSports is not responsible for:

  • Game updates or mechanics affecting Service outcomes.​

  • Developer actions that disrupt the Service.

• Lybrus eSports is not liable for indirect, incidental, or consequential damages arising from the use of the Service.

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DATA PROTECTION

• Lybrus eSports complies with applicable data protection laws, including Malaysia's Personal Data Protection Act (PDPA).

• Client information will only be used for Service delivery purposes and will not be shared with unauthorized parties.

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FORCE MAJEURE

• Lybrus eSports is not responsible for delays or failures caused by events beyond its control, including natural disasters, government actions, or server disruptions.

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DISPUTE RESOLUTION

• This Agreement is governed by the laws of Malaysia.

• Disputes will first be resolved through negotiation. If unresolved, disputes will be referred to arbitration under the Arbitration Act 2005.

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UPDATES TO TERMS AND CONDITIONS

• Lybrus eSports reserves the right to modify these Terms and Conditions at any time. Updates will be communicated through official platforms, and continued use of the Service indicates acceptance of revised terms.

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ACCEPTANCE OF TERMS

• By ticking the acceptance box and engaging Lybrus eSports JOKI Service, you confirm that you have read, understood, and agreed to these Terms and Conditions.